Saigon Implant Dental Center is always ready to receive and address any customer complaints related to the services provided via the hotline 0986 438 286.
To expedite the resolution process, customers are kindly requested to clearly state the current situation and issues they are facing. Based on the provided information, cross-referencing with medical records, signed agreements (if any), the necessary conclusions will be drawn.
The maximum time for resolving complaints is 03 (three) working days from the receipt of the customer’s complaint. All negotiation and issue resolution are based on mutual agreement and respect, following the legal regulations.
In cases where the complaint exceeds the resolution capabilities of both parties, the matter will be referred to the competent state authority for resolution.
For any assistance related to warranty, customers can contact Saigon Implant Dental Center via the hotline or website.